FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread

Jun 15, 2022 | 12:13 pm

#2584

ExpertFlyer Voice

Company Representative - ExpertFlyer

Join Date: Jan 2005

Posts: 2,928

Quote:

Originally Posted by IMH

Some of my alerts have been producing unhelpful notifications and I'm not sure why.

In one case (aircraft change alerts for two OS flights this month) it seems plausible that the airline really has been filing rather frequent changes -- switiching between Airbus 320 variants. The second case looks more like an EF problem. It's a schedule change alert for an SQ flight in November. I've resubmitted it a few times and within hours I get a notification about a change that isn't:

Code:

For: SQ306
From: SIN to LHR Departing: 06/11/22 1:10 Arriving: 06/11/22 7:20

New Flight Schedule:
From: SIN to LHR Departing: 06/11/22 1:10 Arriving: 06/11/22 7:20

Can anyone shed any light on what's behind this? I'd really like to set a functioning alert... TIA :-)

Have you emailed support about this?

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