Originally Posted by
seacarl
My first SLH stay as a Globalist and booked on Hyatt website. No room upgrade - received the room category booked. Breakfast was a special menu and was limited to one item from that menu and one drink. The items on the menu were typical breakfast choices. But you got no toast or pastries or fruit or yoghurt unless you chose that as your item or paid extra. Similarly with the beverages. Didn't need early check-in or late check-out, so no experience to report.
Checkout was June 2, 13 days ago. The stay has still not posted on WOH.
After 13 days, I would definitely contact MHC to deal with this, even though I'm guessing they might have less clout with SLH than the regular Hyatt properties as mine hasn't been with SLH. On the SLH subject, I haven't yet stayed at any, but was looking to hold some nights for next May or early June in Europe but none show any availability. Does anyone know how far in advance these become available to book? Perhaps these posts might be better suited in the SLH thread but any insight is helpful.