FlyerTalk Forums - View Single Post - Automated Meal and Hotel Voucher for service recovery (Consolidated)
Old Jun 14, 2022 | 1:32 pm
  #3  
Adelphos
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Join Date: May 2011
Location: NYC (LGA, JFK), CT
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Meal Voucher for Delay

First for me - I'm delayed about an hour and a half from JFK (haven't started the journey to the airport). I received a text from delta saying "sorry for the inconvenience - here is a meal voucher." The text brings up a link with a QR code indicating I have $15. I've been delayed much longer than this before, never gotten a voucher like this. Any idea if this is a new policy or what triggered this?

Voucher expires tomorrow, so I would have to use it at the airport (not sure I will as I am going directly to one of the clubs at JFK)
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