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Thread: Swaps from True Polaris to 772HD
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Old Jun 14, 2022, 7:46 am
  #45  
Buster CT1K
 
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,183
Originally Posted by COSPILOT
OP got an upgrade, not a bait and switch. For a family the old seats are superior to new Polaris, because you can actually see each other. I’ve done everything from the middle 4 to 2+2 on the side and have zero issues with family. Back in my monthly OGG-DEN flights I would end up wherever on the HD 772 and I was fine.

OP needs to issue UA a thank you and change the thread title.
Well that’s your opinion that it would be an upgrade for you, cospilot. However, OP believes it’s a downgrade and not the product he thought he was buying. Furthermore, there are other passengers on this flight who probably consider this a severe downgrade. I know I would.

United is not reliable.
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