FlyerTalk Forums - View Single Post - Priceline's United Packages: First Class Bait and Switch
Old Jun 12, 2022, 12:53 pm
  #27  
PTahCha
Original Member
 
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,016
So, I attempted to replicate the issue, and this is what I found:

* When you go through the fare upgrade option, the screen does take you to the seatmap, which would allow you to figure out that you're not flying in first class.
* The flight you selected is on an ERJ-145, which does not have a first class cabin. The lower quote is probably due to the mixed cabin flights you selected.
* Agreeing that the final display is deceiving. Also, the weirdest thing is when I click on the flight details, the page place me back into Economy, with no option to upgrade.

The bonus 1000 miles is not worth the agonizing UX from Priceline.
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