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Old Jun 11, 2022 | 1:05 am
  #3  
MrM2016
All eyes on you!
5 Years on Site
 
Join Date: Dec 2016
Programs: Marriott Titanium, IHG Spire Elite, Hilton Gold, United Silver, BA Bronze
Posts: 331
Originally Posted by infrequentfliermiles
Left the room immediately, found the manager and let them know. Informed them that they should reach out to their exterminator/specialist and keep housekeeping out of the room and not to move anything in or out. They were very receptive and apologetic, said they'd block off adjacent rooms, moved me to a new room (I didn't feel the need to demand an entirely new property because I'm out in the AM & probability seems about even of a repeat situation in a new room far away vs property across the street), promised 50K bonus points for the disturbance, etc.

Do I have a responsibility to contact anyone else or post this on Trip Advisor, etc? Should I have done more/less/something different? Let me know!
This response seems very reasonable to me. You reported the issue, the manager promptly responded and 50k points strikes me as an appropriate amount of compensation.

I do not see any further action being required.
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