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Old Jun 9, 2022 | 5:29 pm
  #10  
diburning
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Wow, this happened in MA? I was under the impression that they’d be more inclined to pull this kind of bait and switch in states with weaker consumer protections (ie when it happens to me in MA, they usually fix it, but when it happened to me in MO, they wouldn’t fix it)

I have Uber platinum status although that seems to be completely useless because when I am able to get a human, they still direct me to the outsourced customer service (I heard Diamond gets actual Uber CS agents?)
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