"Fun" recap of the outgoing journey from this booking...
- Itinerary had 2 identical routes SEA-MSP , I believe this is normal for upgrades
- Check-in prior resulted in error, "We're sorry. We can't validate your ticket. Please contact your local reservation office for assistance"
- SMS Agent tries a few things ("try again"). Nothing changes; says to go to airport.
- Check-in agent argues with PAX about covid paperwork (would not accept 2 doses + official covid recovery 60 days ago). Redcoat needs to be called in to allow check-in.
- Okay, now successfully checked in. Is PAX anywhere to be found on upgrade list? Of course not. Remember, Delta promised upgrade LOL.
- New SMS Agent. Agent escalates. Escalation agent finds some official notice that upgrades need to be requested 3hrs prior. Itinerary has noted "Upgrade waitlisted" for weeks.
For a last bit of even more fun. MSP-AMS cancelled last minute. Rebooked on a flight 20 hours later. Finally in the air now.