FlyerTalk Forums - View Single Post - Penalty / compensation when hotels do not credit (the right amount of) points
Thread: Penalty / compensation when hotels do not credit (the right amount of) points
View Single Post
Old Jun 9, 2022 | 2:35 pm
  #18  
Oxon Flyer
Moderator: The British Airways Club, Marriott Bonvoy
10 Countries Visited
100k
Active Streak: 30 Days
All eyes on you!
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 17,360
Originally Posted by Dav77
the rule is different. There isn’t any rule that say you are entitled to receive $100 because a hotel did not post welcome bonus points

the rule say you are entitled to receive $100 if at check in they don’t ask you about your welcome bonus choose
https://www.marriott.com/loyalty/mem...s/guarantee.mi

The rule says :

”As a Platinum Elite, Titanium Elite or Ambassador Elite member, you’ll receive a special gift upon arrival at participating hotels, with a choice of an amenity gift or points. If guarantee is not met, guest compensation applies. Guest Compensation $100”

Note the word I have underlined.
Oxon Flyer is offline  
Reply