Originally Posted by
Kacee
If people don't complain, they will continue to cheat customers. How hard is it to fill in an online complaint with your state Attorney General's office (or other relevant agency).
Well, the answer to your question is that it takes about 15 minutes, which I've now done, inspired by your post. I will post back if anything happens.
The confirmation email from the MA AG says this, so I'm not super-optimistic they're going to help an out-of-stater with a $40 claim:
If you requested consumer assistance services, please be aware that our office receives a large number of requests for assistance and we cannot provide consumer assistance for every complaint. If we are able to provide assistance, we will contact you about your complaint. In some cases, it may take several weeks for a specialist to contact you.