Originally Posted by
diburning
Uber does the same, and doesn't even give you the opportunity to argue your case with a human; it's all automated and all it says is "your fare is correct"
I'm certainly not denying it can/does happen with Uber, but in well over 1000 rides I've never seen it. And with Lyft, it was a challenge to get a human, just as it is with Uber. The first few times I just got automated systems telling me my fare was correct. TBH, I don't remember how I eventually got to a human (although they just repeated the same thing). I'm at some elevated level of Uber status, so it is easier to get a human than it is for regular customers.