I've been able to get the fare fixed with both Lyft and Uber when this has occurred, though it may have something to do with my level of spend. I've mostly stopped using Lyft though because of their bait and switch / noncompetitive pricing.
Originally Posted by
ikwia
I'm not sure I'm interested in making a formal report to regulators
If people don't complain, they will continue to cheat customers. How hard is it to fill in an online complaint with your state Attorney General's office (or other relevant agency).