Originally Posted by
seigex
Were these separate tickets, or a single itinerary from AA? If on a single ticket you might be able to get AA to fix it for you. Though on awards, I've found them to be less helpful, even with EXP status.
One ticket, booked directly w AA over the phone.
Totally useless (same when I was a CK)- MHs fault, we cannot fix
And they are still offering this routing as a legal connection on other days.