Originally Posted by
Sas82
11 phone calls, 15 h long distance and time consuming, after someone hacked my Marriott Account when it was hacked and they took points.
I have asked for a compensation since this has been going on 1,5 months. Latest thing was an email to Marriott with my ID card, front and back. Called now, 2 weeks later. Case till open ? So if anyone here could help me and who is working there, I would be very greatful. Thanks.
Hello,
We're sorry to hear of any frustration. Please send us a private message with your Case ID and any additional information, and we can document for the appropriate team's further review. You can also connect with us over email at
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