Originally Posted by
diburning
Just because their T&Cs say they can do it doesn't mean that they might not be breaking local pricing laws. Threaten to contact local regulators and they just might relent. Then contact the local regulators anyway.
I talked to many people, threatened to escalate, referred to it as deceptive and fraudulent, and no one even hinted at conceding any ground. They're not budging. I was actually pretty surprised that at some point one of the reps didn't toss me a $10 or $20 credit as a sign of goodwill. And honestly, I'm not sure I'm interested in making a formal report to regulators. I'm not sure it's worth my time. Now I know not to use Lyft, which is the big lesson here for me.