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Thread: ERROR_MSG_21 when logging in
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Old Jun 6, 2022 | 3:36 pm
  #28  
stmadfish
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Join Date: May 2015
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Originally Posted by erik123
I fixed it by calling in. They explained the account was locked and required a reset and that this could not be done online.
Which number did you call and how to describe such a problem? Last time it seems that the CS on the phone has no idea about that and I guess it is reasonable as it is an IT issue I guess. As the chrome and safari on one of my PC got such an error, but the chrome and safari on my other PC work well...
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