Originally Posted by
SuperFlyBoy
United is not that great either - but their app is actually the best airline one around - and they keep improving it...
They improve it for their own penny-pinching operations, so they can charge your for ever more ridiculous things.
The last year, the UA app got so much worse for the customers who use it and cross-functionality to the LX and LH platforms suffered a lot.
I booked two UA TATLs this year which used LH and LX feeders and it was a condensed nightmare.
Originally Posted by
rford
..- Swiss says, call United - they assign your seats
- United says, we can't assign seats - this is a swiss booked flight..
Thanks to UA's continuous
upgrades (known as
enhancements to LH/LX folks), their systems are now completely incompatible.
You should be able to tell who is at fault - was it booked as an LX or a UA flight number (i.e. as a codeshare)? I'd almost bet that this was UA's fault.