I know it's probably not really apt to compare..but actually all we are talking about is a pillow and a blanket. As example, and they are far from perfect so don't get me wrong but on an Airbus 319 of BA between London and Scotland and London and Prague on asking, "let's see what we have" and then pillows become available. It's that "wee touch" which QF don't know how to.provide, not the "no don't have any " and then the obvious scurry to hide behind the curtain"...(hence why I asked to see CSD).