Business class .having a laugh!
May 30, 2022, 12:49 am
#16
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Of course it does. If you want a particular service , it is up to you to make sure that that service is offered before purchasing
It is risible to suggest that service is rubbish or that it is an embarrassment if something that is never claimed to be provided is not provided
It is risible to suggest that service is rubbish or that it is an embarrassment if something that is never claimed to be provided is not provided
May 30, 2022, 1:10 am
#17
Join Date: Oct 2005
Location: London
Posts: 726
May 30, 2022, 3:43 am
#18
Join Date: Jul 2003
Location: Australia
Programs: QF LTS, Marriott LTP, ALL GOLD
Posts: 2,440
When they are charging upwards of $2,600 each way - is it really too much to expect a pillow to be made available for a flat bed in business?
May 30, 2022, 3:48 am
#19
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
May 30, 2022, 5:16 am
#20
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,584
If the lack of pillow makes it not worth $2600 , then perhaps don't buy it
May 30, 2022, 6:15 am
#21
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,372
[mod hat] Okay, so I think the positions of the main participants in this thread are clear. Please only post if you have something really new and relevant to add here. [/mod hat]
Jun 5, 2022, 3:28 am
#23
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,165
The J service is indeed inherently "rubbish" by not providing at least a pillow and blanket. Not at all unreasonable to expect this considering Qantas is a full service carrier and for the prices paid in J. Just because it's not written does not make it right. It's clearly sub par on Qantas part. The OP isn't asking for Krug and caviar...just a pillow and blanket. The apologists for Qantas on this thread never cease to amaze.
Jun 13, 2022, 7:26 am
#24
Join Date: Apr 2006
Location: PERTH
Programs: QF P1 LTG SQ PPS IHG Diamond Elite
Posts: 227
NIVSY
Stick to your guns
Your comments are fair and reasonable
As a P1 I can confirm a massive decline in both onboard service culture and product
It doesn't matter how many launch meals Neil Perry hosts to celebrate the new PER-FCO service (Mozarella salad, pasta and tiramisu were his stunning contributions for fares that could be as high as 10k), Alan Joyce will never be able to alter the service culture aboard Qantas, inconsistent, inconsistent, inconsistent and reliably so.
Stick to your guns
Your comments are fair and reasonable
As a P1 I can confirm a massive decline in both onboard service culture and product
It doesn't matter how many launch meals Neil Perry hosts to celebrate the new PER-FCO service (Mozarella salad, pasta and tiramisu were his stunning contributions for fares that could be as high as 10k), Alan Joyce will never be able to alter the service culture aboard Qantas, inconsistent, inconsistent, inconsistent and reliably so.
Jun 19, 2022, 4:22 pm
#25
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,993
I believe that for the last decade, Qantas only offered pillows and blankets (let alone lie flats) due to competition with VA's "Coast to Coast" service .
Below is a post from tom911 showing the seating Qantas were installing for their domestic A330 services before VA leased some 330's and changed "the game" (They actually had some in 2-3-2 configuration). Note the pillows; this was 2010 - they went away soon after but came back and have not reappeared on domestic services since COVID):
Below is a post from tom911 showing the seating Qantas were installing for their domestic A330 services before VA leased some 330's and changed "the game" (They actually had some in 2-3-2 configuration). Note the pillows; this was 2010 - they went away soon after but came back and have not reappeared on domestic services since COVID):
Jun 19, 2022, 10:50 pm
#26
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
NIVSY
Stick to your guns
Your comments are fair and reasonable
As a P1 I can confirm a massive decline in both onboard service culture and product
It doesn't matter how many launch meals Neil Perry hosts to celebrate the new PER-FCO service (Mozarella salad, pasta and tiramisu were his stunning contributions for fares that could be as high as 10k), Alan Joyce will never be able to alter the service culture aboard Qantas, inconsistent, inconsistent, inconsistent and reliably so.
Stick to your guns
Your comments are fair and reasonable
As a P1 I can confirm a massive decline in both onboard service culture and product
It doesn't matter how many launch meals Neil Perry hosts to celebrate the new PER-FCO service (Mozarella salad, pasta and tiramisu were his stunning contributions for fares that could be as high as 10k), Alan Joyce will never be able to alter the service culture aboard Qantas, inconsistent, inconsistent, inconsistent and reliably so.