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Old May 29, 2022 | 8:30 am
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nivsy
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15 Years on Site
 
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, IHG Gold, Accor Gold, Virgin Australia Platinum
Posts: 1,968
Business class .having a laugh!

Enquired politely with Cc tonight on A330 from SYD to PER why no pillows nor.blankets. COVID used as excuse and then scurried off to front of aircraft. Not good enough so asked CSD to join me for a chat. Yes they are embarrassed. No excuse offered. Report made. Shocking really. Service was indifferent at best. Do they actually want to retain Frequent flyers? It costs a packet to fly from SYD to PER offer the goods, nothing wrong with the aircraft at all (it's fine) but if they offer fly a flat bed and sleeping opportunity for goodness sake give me a pillow. CSD he was also saddened but frankly it's not good enough

Last edited by nivsy; May 29, 2022 at 8:38 am
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