Originally Posted by
Live4Upgrade
Misconnected in EWR due to taking 75min from touchdown to reaching a gate due to a cluster of errors on UA's part. Missed last flight of the night. No GS agent in site. No auto rebooking to the next AM's flight. Had to chase down a gate agent to get rebooked. Had to be forceful to get some meal vouchers from the gate agent.
I miss the pre-COVID days when at least GS in EWR somewhat tried with GS.
Ugh - can only imagine -- two days ago the "A" team at EWR directed our already late 787 flight after landing from FRA to a C gate that couldn't handle a 787 -- 40 minutes later we arrived a C135 and so many passengers now had connection issues -- we were met by no one, no one at UA cared, and that's UA - welcome to EWR!