Finishing up another stay at the HR Mexico City. I think this is our 5th time here in the last 10-ish years. It continue to be (a) one of the most underrated/understated hotels in the Hyatt chain, and (b) one of the best uses of Cat1-4 certificates. I know its possible to get more "value" vs cash rates at other Cat4 hotels, but to me, this is just a great place to use them. I use combo of certs/points and cash for my stays (I always gets 2 rooms due to kids) and use Club Access awards. Some of the staff the in Club remember us now which is crazy to think about. Of course right now, breakfast is in the lobby, but its great IMO.
Cannot beat the location in Polanco. As much as I love Roma, Condesa and some other neighborhoods, we always prefer staying in Polanco.
The hotel itself... a business oriented hotel for sure, but its perfectly fine for the kids and they love that they "know" the hotel layout by now. Service is impeccable and never disappoints. Very well maintained, rooms are updated, clean, comfortable and upper floors (ie Regency floor) has some pretty incredible views. And we love the heated indoor pool.