Originally Posted by Cory6188

I'm trying to cancel a KL flight using the 24 hour grace period, and every time I put all the details in the refund form on KLM's website, and click submit, a message pops up at the bottom that says, "Please review your details before submitting your request."

No matter how many times I click Submit, nothing happens. All of the fields are filled out (including the remarks section), so I can't think of what would be holding it up. Getting through to KLM right now via phone is useless, and I haven't had a response via WhatsApp in 4+ hours now. I just want to make sure I don't miss the 24 hour window, but I can't figure out how to submit the refund request.

Any suggestions would be most welcome, and thank you in advance.