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Thread: Missing miles/LPs from FTD purchase in mid-Feb
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Old May 13, 2022, 4:06 pm
  #53  
GNRMatt
 
Join Date: Jan 2011
Location: Philadelphia, PA
Programs: AAdvantage Exec Platinum, Hertz #1 Club Gold Five Star, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 2,043
Originally Posted by FlyerBeek
Not much of an update, but... I just spoke with AAdvantage Customer Service regarding a number of missing FTD transactions from Jan/Feb (that FTD claims in writing the miles were sent to AA to post to my account). The AAdvantage agent referenced a new memo dated May 11th that says AA is aware of the FTD issues (both missing transactions and the Loyalty Points issue) and expects to have some resolution shortly.

-FlyerBeek
Thanks for the update!
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