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Thread: Everything You need to know about booking Star Alliance awards with Miles&Smiles
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Old May 13, 2022 | 9:19 am
  #1362  
Jaenks
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Originally Posted by raji
Please advise ... I have TK miles & I need to book DEL-OPO on star alliance partner. I do not find Online availability while using Turkish Airlines website ... redeeming TK miles on Star alliance partner. But If I search on UA website I find Flights with I class available on Swiss Airlines metal.I called up TK customer care ... He did not find availability although I gave him Segment wise status.
Please advise how to proceed.
If availability is DEL-OPO as one trip, call again and ask to restart the system when it is still not available, that helped me few times in similar situation. If that does not help, find the time to visit TK sales office in New Delhi. Sales office employees are more qualified than call center personnel and they can directly contact HQ to solve the issues.
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