Hello everyone,

I traveled this weekend from JFK. I was told to park in short-term parking as I am handicapped and to use my place-card. While it was close to the door... it was an extremely far walk (for me) to security and then to the gate. I had a very very difficult time. I am in a significant amount of pain now and dreading the trip home. I don't want to use a wheelchair, as I am heavy and I know I am not easy to push for that amount of distance.

I do see on the JetBlue site that they mention "electric carts" but am unsure what these are. Are anyone familiar with what these are? I did contact JetBlue, but they said I would have to contact the airport... when I contact their airport they said I have to contact JetBlue. I am not sure what I need to do about it. I fly tomorrow and am very anxious.

Thank you for your help!