Originally Posted by
conniehar
I recently earned Diamond status. Any tips for gaining room upgrades? Should I check in online as usual and ask for upgrades at the desk. Or wait to check in at the hotel and hope for an upgrade? Thanks!
Over the last 20 years, I've probably gotten upgrades in half of my stays (where the property in fact had upgradeable inventory). If an upgrade is really important, I fax the the manager about a week in advance with my request.