Originally Posted by
rbakker
Update: For my 13-day rental I was charged US$25 a day. When I brought the car back a few hours late they charged me US$187.
Avis can expect a chargeback on my credit card.
Be very aware when dealing with Avis or Budget!
They charged you $187 total, per day or extra over the original reservation?
Originally Posted by
rbakker
That was what I would've been charged if they had cancelled the contract and reissued it with a different daily price. I did not agree to that. As far as I know, companies can't charge whatever they want without some sort of agreement by the customer.
At least with Avis.com, when you make a reservation, in the booking process, the website shows what conditions must be met for that rental (mins/max days, Sat night keep, etc). If you stay within those terms, I've never had Avis charge "what they want", just the daily/hourly rate, plus any potential small late fees. However, if you don't stay within those terms, then yes, it completely reprices the rental and that can basically be any rate they want as you violated the original terms.