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Old May 2, 2022, 9:46 am
  #243  
ffay005
 
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,757
Originally Posted by OH-LGG
CS is useless too.

First chat agent said my upgrade would cost 121.000 points and after I asked Him what???, this agent disappeared. Then comes next agent in and She is taking 3 European vouchers from me.
They are totally lost and have no training for this.

But now after 2 hrs I have a new ticket in F-class and it's First. Or Business. 2 European vouchers taken.


But it's not First, it's Business, can't you see?
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