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Thread: Missing Stay (General Discussion Thread)
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Old Apr 26, 2022 | 11:42 am
  #12  
Marriott Bonvoy Lurker
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Originally Posted by JeremyTrav
I was just about to complain about not getting points and elite-night for a one-night stay last week. (Checked out last Thursday and it's not monday). But now I just checked my credit card and I have not been billed for the room.

Anyone else ever have a delayed room charge? I mean I'm not gonna complain about the points if I'm saving $220! lol

Also, I see no place on the marriot site to see "past stays". Only UpComming and Canceled. Seems weird to me.

Hello JeremyTrav,

Stays usually post 3-5 business days after check out, but it can take up to 10. If your stay doesn't post by then, you can submit a missing stay request online. Please see our website here https://help.marriott.com/s/article/Article-22331 for more information. For instructions on viewing past stays, please see our website here https://help.marriott.com/s/article/Article-21841

Thanks,

Robert V.
Social Media Specialist
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