Originally Posted by
Cynapse
Have you recently inquired if there's any availability for an upgrade? My stay is mid-May and they only had one Deluxe OWB available at the time. You may want to inquire to see if it is even an option. Alternatively you can do a search on the Hilton site and check your stay dates to see what room types come up. Odds are good whatever shows up there is what is available.
That is the same email I contacted to get my room upgrade back in March. The person I was working with was named Marilyn. Her email was in her signature, you could maybe try contacting her directly as she's a reservations coordinator.
[email protected]
Thank you! My stay is late May as well, I just checked the website and it looks like for the first 3 nights of my stay only the presidential overwater villa is available.... I'll email Marilyn anyways though, thank you for the contact!