Originally Posted by
DeppityDawg
I decided to try the Carte Week-end during the recent promotion, and the fares usually show up as expected if I search for flights on the website/app. But I often find better connections through Google Flights, and if I click the Air France link from there, it lands me in the middle of the booking process and I don’t see any way to “remind” them about my Carte Week-end. I am already logged in to the site, but if I try to go backwards in the process (to reconfirm myself as the passenger), the flights selected through Google disappear and cannot be recovered.
Does anyone know what I’m talking about? The PSL did not understand my problem and helpfully offered to book the flights for me with the 30 € phone fee. Is there any way to do this on the website?
Not sure whether I get this right, but I
think I know what the issue is: there are cases when the LIGHT fare is more attractive/lower than the Weekend card fare. What you find on Google is the LIGHT fare, and that is what shows up when you’re sent to the middle of the booking process. From there, it wouldn’t make sense to « go back » and « identify yourself as a weekend card holder » - that would then trigger again the weekend fare, which is higher than the one you have found on Google.
If the issue is to enter your customer details including your FFP number, that happens in a next step on the AF website even if you got sent there by Google. For every booking you have the possibility to either enter your name/details by typing them, or by logging in with your AF FFP.
Maybe this helps.