FlyerTalk Forums - View Single Post - Marriott property not honoring Titanium reservation guarantee
Thread: Marriott property not honoring Titanium reservation guarantee
View Single Post
Old Apr 21, 2022 | 7:26 am
  #37  
ohmark
All eyes on you!
20 Years on Site
 
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
Originally Posted by rubystone
Quick update. Four days since email and the property manager hasn’t responded. No points posted nor the statement credit.

Followed up with property and ambassador again. Frustrating that they don’t want to honor an advertised policy. Almost like a bait and switch.
Thanks for keeping us advised. I will check here for any updates. Good luck.
Hotel and Marriott response outrageous.
Don't understand why Bonvoy Lurkers haven't responded.
ohmark is offline  
Reply