Originally Posted by
pinniped
"Delayed" implies that my original flight will operate, but the airline has a revised departure time and my boarding pass is still valid.
"Stranded" would imply that my flight has been canceled or is in an unknown state and I have not been rebooked by the airline on something else. That is, I either must buy a new ticket on another airline, take a train, drive, etc. The stranding airline isn't helping me.
I don't know what Sunwing did this time, but I can totally see them stranding people.
I have some sympathy, given how abysmal airline customer service is and how regulating bodies do absolutely nothing for consumers. But I have also traveled enough to know that these smaller operations that position themselves as "low-cost" (whether they actually are or not) carry greater risks than flying a major carrier. Doubly so if their whole business model is flying to destinations popular with mass-market tourists, generally with less-than-daily service on any given route, and certainly with no interline arrangements with other carriers.
concur 1000%, as emphasized and amended