FlyerTalk Forums - View Single Post - AI cancelled flights without notification
Old Apr 18, 2022 | 1:46 am
  #1  
sabbasolo
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10 Years on Site
 
Join Date: Aug 2012
Programs: UA 1K/MM, EY Plat, EK Silver
Posts: 929
AI cancelled flights without notification

Hi,
I booked two AI tickets on the web, long haul international in J. I suspect a flight was cancelled - no longer shows on their website, nor on EF. I haven't heard anything from AI, but the PNR won't come up on the web site. Weird because it happened immediately after I spoke to them to put in my FF numbers. The agent didn't say anything, so when the PNR didn't come up I assumed it was "processing".

I will of course contact them to change flights - but would they really not contact me in advance after a flight cancellation? (admittedly it is 8 weeks to the flight)
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