Originally Posted by
CPMaverick
It's really misleading advertising to offer a 'refundable' leg and then pair it with a non-refundable. As it was the cheapest option and you didn't request a refundable ticket, no harm really. But any leg that is non-refundable makes the entire itinerary that way.
This can happen also when someone pays to upgrade a segment/direction. If one starts with an expensive refundable coach ticket (cheapest available or employer policy) and then accepts a cheap upgrade, the outcome can be a nonrefundable ticket.