Originally Posted by
ernestnywang
I am GO and I only called once. Agent agreed to reinstate the miles as new miles after expiration. Said it would take a month. My miles expired in Feb. but have not yet been reinstated. Did call again a few days ago and confirmed the expired miles would be reinstated soon.
To give everyone an update, I just got my miles expired at end of Feb. reinstated under "
Exceptional Miles Renewal."