Originally Posted by
draver
Did support suggest anything besides "flexiroam" as an APN setting? That appears under "Account Guide" on my app.
Im new to eSIM’s and using a second service but this is what worked for me…
APN ( to use while in US) set to ‘pepper’, but the name shows up as ‘pepperWEB (Jersey)’
set mobile data to ‘on’. and. roaming to ‘on’
also wifi must be switched off for Flexiroam to work
to use elsewhere in the world APN is flexiroam ( all lowercase letters and no period at the end )
All the above is for their esim, not sure if the same applies to their SIM card.
Flexiroam support chat is found at
https://wa.link/7srcyj. which runs thru WhatsApp
they can also be reached in their app which supports LINE support, email support and WhatsApp