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Old Apr 7, 2022, 11:26 am
  #940  
higham44
 
Join Date: Oct 2005
Location: Kent, UK
Programs: BA Gold; Virgin FF; United Airlines; American Airlines
Posts: 971
Originally Posted by jackqu7
+1 for calling first thing, called Bronze line at 07.58 and immediately got through to a very knowledgeable agent in Newcastle to book an open jaw on a 241. All sorted by 08.12!
Likewise, called Silver line just before 08.00 and was surprised and pleased to get through in a few mins after going through the menu options. Spoke to delightful agent who was working from home in St Helens at the time. Having booked an outward CW 2-4-1 flight to Antigua for March 2023, I wanted to book the return - there were just two seats available. She dealt with my request swiftly and efficiently. Had the return sorted in 10-15 minutes. One satisfied customer who struck lucky I guess.
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