FlyerTalk Forums - View Single Post - Standard Room Availability but No Award Availability
Thread: Standard Room Availability but No Award Availability
View Single Post
Old Apr 6, 2022 | 3:07 pm
  #4  
apjules
5 Years on Site
 
Join Date: Apr 2019
Posts: 28
Originally Posted by projectmaximus
Who is the rep? The hotel rep? Or Hyatt CS?

This should not be the case. If it is an actual base room then it should be bookable with points. I've had success notifying Hyatt CS, who then reached out to the hotel and, voila, magically created award space for me. If this message came from a Hyatt rep then I'd HUCA
This was just through the Hyatt chat in the app. Sounds like maybe there's hope if I HUCA
apjules is offline  
Reply