This was sent to me by a former Chinese colleague over WeChat.

here is a better version - summary shared from Dan of the US Consulate Town Hall:

Summary of Points:

1) Food & Water: Our top priority is to make sure US citizens have access to these basic needs. We understand there is severe delay. If you have problems accessing food, work with neighborhood committees. if you can't reach them and your family has nothing to eat, please contact the consulate so they can do their best to help you

2) Access to emergency medical treatment. Govt. has announced hospital emergency rooms will be open for emergency medical treatment. call us at Emergency 85314000 if you are not able to get access to emergency or critical medical treatment and we'll do our best to support.

3) Parent/Child Separation: Yes, they will place Covid-positive children in covid quarantine centers. We have had cases where US citizen children have been separated from their parents until they have been able to pass the discharge requirements (no reference if this is on entry or local cases). If this happens to your family call Emergency 85314000 and we will make every effort to support however possible.

4) Testing treatment facilities: We are engaging on this issue, but the consulate has extremely limited ability to intervene in local quarantine or control measures.

5) Access to International flights: Commercial flights remain available but are limited. We are monitoring this carefully for travelers who have confirmed tickets. And contact us at Emergency 85314000 if you have an emergency need to travel, have a ticket, and are locked in due to pandemic control measures.

Q & A Session:
6) When will lockdown end: Short answer, nobody knows. Diplomatic community is engaged with shanghai gov, but difficult to say.

7) How to contact the consulate? (+86) (21) 6433-6880 or for emergencies 85314000

8) How to get to the airport for non-emergency flights: Will check on that, don't know about that and aware people are having great difficulty.

9) Birth of children and those that have been born: Follow up directly to [email protected] and we will be able to respond.

10) What can the consulate do to assist with children separation? Answer: Bit of a moving target, as they were preparing, an update came through that stated children under age of 7 can remain with parents if both positive. At the moment, the government has affirmed covid positive children will be placed in covid treatment facilities

11) How to get passports: We know people are worried about picking up passports. All passports will be held and continue to be held until we are allowed to re-open we'l be able to distribute.

12) Do you have to test negative to travel to the United States? Answer: email [email protected] we'll help.

13) Pets - How can we get support for pets, will the Consulate support getting pets out or what will happen if they go to centralized quarantine? Consulate Generals dog passed away a year ago, so he is deeply concerned about this. They are concerned about humane treatment of pets, but consulate cannot assist in travel of pets.

14) Access to MRNA Vaccines: Fosun has the license to produce the Bio-N-tech (Pfizer partner) but has not been allowed to do so yet. Moderna and Pfizer are not available yet.

15) How to help if we refuse to go along with separation? Call the Emergency 85314000 and we'll do what we can to support.

16) Will there be US Government supported Charter flights out of China to the US? No, there are US Airlines still flying out of PD Airport.

17) How can people go to Beijing and Guangzhou to make appointments, assuming they are able to travel there? There are appointments readily available, so as soon as covid conditions allow Shanghai residents to travel they'll be able to go right away.