FlyerTalk Forums - View Single Post - BA49 LHR-SEA cancelled today

Apr 1, 2022, 12:28 pm

#5

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Quote:

Originally Posted by Spongthrush

Thanks for that. Unfortunately the pax are just ‘normal’ 20yo who don’t presumably know their rights or are Exec Club members. Unfortunately for them the rest of the family went on Virgin and don’t yet know their kids (who chose BA as much cheaper) will not be with them.

Now trying to sort their Covid re-test and their next test to get on to Hawaii.

I would still encourage them - once they have returned - to seek redress here, or via you. I am sympathetic to what BA are belatedly trying to resolve, but they need to do the right thing for those affected. In particularl they may need to resolve there return trip if they didn't take the outbound.

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