Originally Posted by LH_001

It has been some time since my ast post, but I needed to comment on this one:

I can all reassure you that on IBERIA flights the appearance of "EMERALD" (what I uused to be when LATAM was still oficially member od OW, as I was BLACK Signature member, now BLACk, which still would be EMERALD on OW) HAS VANISHED since recently. I took an IBERIA flight on 14 Jan 2022 to EZE and on my boarding pass it still showed "EMERALD". I just flew back yesterday from EZE to MAD and it shows NO STATUS at all. I used to be able to chose my emergency exit seats free of charge, take extra luggage even on basic fare, access the lounge even in LHR,.... ALL of this has disappeared. Yesterday when boarding my boarding pass showed "grupo 4".

Arrived in MAD I asked the lounge agent what changed and they said "when flying on IBERIA to South America you can ONLY access the lounge free of charge. All other services as free seat election or free luggage are to be charged...". They kept repeating that LATAM "Isnīt a member of OW", which we all know since quite a while, but still they had some comtracts left with other airlines...

Sad to see that LATAM is cancelling all the contracts they had with other airlines... I do value their new business class, but due to all the reduction of privileges they used to offer on other airlines, they are making it very difficult to stick and be loyal to them.