Originally Posted by
Marriott Bonvoy Lurker II
Hello Orange County Commuter,
We are sorry to hear that you had unpleasant experience about the housekeeping during the stay. Please send us a private message or email with your full name, contact information, and reservation details, so that we can share your feedback with hotel management.
Best regards,
Carrie L
Specialist Social Media
Marriott International
[email protected]
I have already made my displeasure known to the hotel. I sent a chat message indicating that at a bare minimum this should have been communicated at check in and here's the totally "unimpressive" response I received.
"Thank you for your feedback and I will share your communication with the team. Thanks again"
Do you see what's missing here????? They couldn't even apologize for failure to communicate #NOTIMPRESSED