Count us as more Pavlus customers - Carol was our agent until she retired; now Susan cares for us. Which is to say she books the trip we ask her to and she tells us when payments are due and that's about all the customer service we ask for. I enjoy trip planning - I only want an agent if they're going to get better prices and/or perks than I can get on my own. However -my in-laws (who think they are low maintenance but are NOT when it comes to travel) also love Pavlus - they are a full-service agency if that is what you need.

We were scrolling the Pavlus website this weekend and boy - they are out there trying to show that 2% discount they can offer (seabourn cruises) like it's going to make a difference. I don't think 2022 is the year to find a cruise bargain.....