the lounges are over-capacity during peak travel hours - that's to be expected if its the same scenario at a delta sky club or the polaris lounge during peak travel time, so these points are moot.
Amex is going to backpedal on this next year after a few months this is rolled out and the response won't be good at all.
Originally Posted by
ChurnieEls
Disagree.
The lounges are already overcapacity, something like this needed to happen.