Originally Posted by
FlyFreakquently
Yes, report it to customer service. They'll throw miles your way for just about anything substantive (and perhaps even outlandish claims). That pillow is disgusting. I hope it was properly disposed of...t looks like it could have the next variant.
If they ever reply. I wrote 2-3 times about broken IFE in J on aTATL and they just ignored my emails (EXP)