Originally Posted by
sydneyracquelle
My biggest ongoing frustration is being unable to make modifications online. As a PM who books in advance I always get auto upgraded to C+. Once this occurs no online modifications to the reservation may be made. They can out a man on the noon but DL needs me to call an agent to modify a C+ booking. Even after selecting MC seats I still cannot modify online.
To be precise, we used to be able to put a man on the moon. Currently, that is equally as impossible as modifying your booking.