FlyerTalk Forums - View Single Post - Long telephone hold times for Centurion members?
Old Mar 20, 2022 | 12:14 pm
  #27  
ubiquitous1984
All eyes on you!
10 Years on Site
 
Join Date: Mar 2015
Posts: 88
Data point - phoned up UK Centurion about fraud on my account. Was on hold for two minutes, but the issue was sorted there and then with no other calls required for 23 fraudulent transactions. All refunded. New card sent out by DHL. Can't ask for better than that really.
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