FlyerTalk Forums - View Single Post - Cancelling fight that used expiring travel bank credits
Old Mar 18, 2022 | 11:27 pm
  #4  
robsaw
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Join Date: Dec 2008
Location: Delta, BC
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Originally Posted by lizt
I took a chance and cancelled. The phone queue was enormous.
Westjet did reset my credits to expire in 2 years.
i've cancelled recently in March and then earlier In January with both previously used/refunded Travel Bank credits. The Travel Bank credits were extended two years from the date of cancellation in both cases. The latter used a companion fare too.

The last case the Westjet system seems to have finally caught-up with this century and everything was refunded almost instantaneously including the restored Companion voucher.
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